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PROCESSING TIME 5-7 BUSINESS DAYS
Get your Solid Creme Custom Backpack before they sell out! Personalize it with a name, a monogram or some initials.
See DESCRIPTION for the Processing Time for each product.
The Processing Time refers to the time it takes to personalize your product. It does not include shipping time to your location.
Processing time during peak holiday season may take an additional day or two.
Multiple products in one order may ship at different times.
We offer a flat $5 shipping for all orders everyday.
When your order ships, you will receive a shipping confirmation email with tracking number. Please allow up to 24 hours for the carrier to process the package and provide the delivery information.
You can check the status of your order by logging in to your account on our website.
We guarantee our personalized items to be free of manufacturing error or product defects.
If there is a quality issue with your order, please contact us immediately at firstname.lastname@example.org so we may begin the claim process. Please include a photo with your email.
All claims must be made within seven days of receipt.
Understandably, personalized items cannot be accepted for return.